Privacy Policy
Cedar Smiles Orthodontics (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website https://cedarsmilesohio.com/ or interact with us through any related online or offline channels (collectively, the “Site”).
By using our Site, you agree to the practices outlined below. If you do not agree, please discontinue use of the Site.
1. Information We Collect
Personal Information You Voluntarily Provide
We may collect personal information you submit through:
Website forms
Appointment request forms
SMS opt-ins
In-office documents
Emails or other communication
This information may include:
Name
Phone number
Address
Basic demographic details
Orthodontic-related communication content
Derivative Data
Automatically collected data may include:
IP address
Browser type
Operating system
Access times
Pages viewed before or after visiting the Site
Mobile Device Information
If you access the Site from a mobile device, we may collect:
Device model
Device ID
Browser type
General location (if enabled on your device)
Third-Party Data (If You Connect Accounts)
If the Site allows login or integration with third-party accounts, we may receive limited information only if you authorize it.
2. Why We Collect Your Information
We collect information to:
Respond to inquiries and appointment requests
Provide orthodontic care and patient support
Send appointment reminders and updates
Communicate practice information
Improve website performance and user experience
Maintain accurate internal records
Deliver SMS messages with your consent
We do not collect information for the purpose of selling, renting, or sharing your data with third parties for marketing.
3. How We Use Your Information
We may use your information to:
Process requests made through the Site
Communicate appointment confirmations and follow-ups
Provide treatment-related updates
Send optional promotional or educational messages
Improve services, analytics, and website functionality
Maintain compliance with legal requirements
4. SMS Privacy Notice
When you provide your mobile number, you consent to receive SMS messages related to:
Appointment reminders
Treatment updates
Office alerts
Practice news
Optional promotions
Message frequency may vary. Standard message and data rates may apply.
Your Mobile Information Will NOT Be Shared
We do NOT share, sell, or rent mobile numbers or SMS data with third parties for marketing purposes.
Your number may only be shared with trusted providers who deliver messages on our behalf, and they are contractually required to protect your data.
How to Opt Out
You may stop receiving SMS messages by:
Replying “STOP” to any message
Calling us at (937) 303-5343
Updating your preferences through our Contact page:
https://cedarsmilesohio.com/request-an-appointment/
After opting out, you may still receive a confirmation message.
5. International Transfers
We do not intentionally transfer personal data internationally. If third-party service providers store data in other jurisdictions, they must comply with all applicable privacy laws and maintain appropriate safeguards.
6. Your Privacy Rights
You have the right to:
Request a copy of your information
Request corrections to inaccurate data
Request deletion of your information (where applicable)
Update your communication preferences
Withdraw SMS consent at any time
To exercise these rights, contact us through our official contact page:
https://cedarsmilesohio.com/request-an-appointment/
7. Cookies and Tracking Technologies
Our Site may use cookies and similar tools to:
Improve site performance
Remember preferences
Analyze usage trends
Cookies do not collect sensitive or orthodontic-related information.
You may disable cookies in your browser settings; however, doing so may affect functionality.
8. Third-Party Websites
Our Site may link to external websites for convenience.
We are not responsible for their privacy practices.
We encourage users to review the privacy policies of any external site they visit.
9. Data Security
We implement administrative, technical, and physical safeguards to protect your data from unauthorized access or misuse.
While we take privacy seriously, no system is 100% secure, and online transmission may carry risks.
For sensitive information, we recommend using secure communication methods rather than general website forms.
10. Data Retention and Deletion
We retain information only as long as needed to:
Provide orthodontic care
Maintain legitimate business records
Meet legal obligations
You can request deletion of your information at any time through our Contact page.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
When changes occur, the “Last Updated” date at the top will be modified.
Continued use of our Site constitutes acceptance of these updates.
12. Contact Information
For any privacy-related concerns, questions, or requests, please contact us by phone or through our official contact page.
Call Us: (937) 303-5343
Contact Page: https://cedarsmilesohio.com/request-an-appointment/
Visit Us: 1021 Columbus Ave Unit D, Marysville, Ohio 43040